Frequently Asked Questions
Everything you need to know about your K-Beauty journey with Daebak.
Are your products 100% authentic?
Yes, we guarantee that all products sold on Daebak are 100% authentic and sourced directly from authorized distributors and brands in South Korea.
How long does international shipping take?
Standard international shipping typically takes between 7 to 15 business days, depending on your location and local customs processing times.
What is your return policy for skincare items?
Due to hygiene reasons, we only accept returns on unopened and unused products within 30 days of delivery. Please contact our support team to initiate a return.
Do you offer cruelty-free or vegan options?
Absolutely! We have a dedicated section for vegan and cruelty-free beauty. You can also find specific certifications listed on the individual product pages.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.